It is obviously essential to keep your drivers on the road and working but sometimes there are problems.

It is the speed of response and the support given to your drivers at the scene that makes all the difference. We can work with your existing roadside assistance suppliers or you can use our ‘pay on use’ nationwide service that can help reduce your overall fleet costs.

Either way, your drivers are supported both at the scene of the incident and throughout the repair event, and we will keep everyone updated on progress.

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Key Benefits

  • Your drivers are given one 0333 telephone number to call that is covered by a UK based Call Centre 24 hours every day
  • We ensure all breakdowns under manufacturers warranty are dealt with effectively by the franchaised dealerships
  • We manage the entire process including roadside assistance, vehicle recovery and onward transport if required
  • Our Accident Management team will handle all the documentation and liaise with insurers and third parties
  • We send full repair estimates over for approval and discuss all options with you, the customer
  • We ensure all repairs meet strict industry quality standards and are carried out as quickly as possible
  • We will chase all insurers and third parties for fast responses to ensure your drivers and vehicles are back working with the minimum of down-time
  • We will take care of all claims for uninsured losses on your behalf
  • We will correctly account for Insurance excesses and VAT and include any charges in our monthly consolidated invoice to your company.